• Lubbock Chamber CEO Job Search

  • President and CEO Position Description (January 2021) President and CEO Position Description (January 2021)

    Reporting relationships:  Reports directly to the Chair of the Board, the Executive Committee, and Board of Directors.  Also serves as member of the Board of Directors and Executive Committee as Secretary in accordance with bylaws.

    Nature of Position:  Full-time, exempt from overtime pay.

    SUMMARY The President and CEO is the chief executive officer and administrative officer for the Chamber.  This position is expected to provide visionary leadership for the Chamber and Lubbock’s business community and is responsible to the Board of Directors for the full range of activities needed to ensure the Chamber’s success in meeting its objectives in business and community development, external relations, membership and member services, legislative advocacy and government relations special programs.  The President/CEO is responsible for strategic planning, interpretation of policy, the development of the Chamber’s annual Program of Work, organization structure, budget and finances, volunteer development and membership growth, the employment, development and supervision of staff and the maintenance of the Chamber’s headquarters. The Chamber President/CEO also serves as President of the Lubbock Chamber Foundation, the Secretary to the Lubbock Chamber Political Action Committee, and the staff liaison to the Chamber Employer Health Plan Cooperatives.


    ESSENTIAL DUTIES and RESPONSIBILITIES: The President/CEO is responsible for the following essential functions:


    • Strategic and Operational Planning – In conjunction with the Board of Directors, Chair-Elect, and staff, develops and implements a strategic, long-range plan, and annual Program of Work to advance the Chamber’s mission.  Through the Chamber staff liaisons, works with Chamber committees to identify issues and needs and develops plans to address them.  Evaluates effectiveness and measures progress towards attainment.
    • Board Relations – Builds and maintains strong relationships and communications with the Chair of the Board, Executive Committee and Board of Directors.  Provides leadership necessary to garner maximum engagement of Board members.  In conjunction with the Board Chair, plans and organizes Executive Committee and Board meetings.
    • Policy Development, Implementation, and Interpretation – Assists the Board in the development of policy, as needed, and is responsible for the execution of policies adopted by the Board.  Responsible for the proper order of business as established in the Chamber’s bylaws.
    • Organization Structure, and Procedures – Continuously evaluates the Chamber’s organization structure, policies, and procedures to ensure their effectiveness in identifying and addressing Chamber and community needs and issues.  Recommends changes in structure, procedures, and policies as needed.
    • Advocacy and Public Policy – The primary mission of the Lubbock Chamber is to influence public policy. The President/CEO collaborates with the Board and the Chamber’s government relations committee to identify and manage the Chamber’s relationships with and advocacy efforts before local, state, and federal government bodies to achieve desired outcomes.  Leverages and maximizes the Chamber’s influence through relationships with government officials, delivering testimony, and building coalitions among those with similar views.  Develops and communicates legislative and public affairs positions, as approved by the Board of Directors.  In absence of the Chair, serves as the chief spokesperson on policy matters for the Chamber.
    • Membership Relations, Development, and Retention – Assists with recruiting and retaining new and existing members of the Chamber and is responsible for maintaining the membership at a level needed to ensure the income needed to support the annual Program of Work.  Provides leadership in the area of membership services to ensure there is a compelling value proposition for current and prospective members.  Works effectively with executives of companies and organizations of all types and sizes across the broad range of Chamber members throughout the Chamber’s market area.  Ensures the effectiveness of current group benefit programs.  With others, analyzes and interprets the needs of members and recommends revisions to increase membership value, engagement, and financial support.
    • Program and Services Development – Provides staff and committees with the tools, guidance, and resources needed to develop new, creative, value-added programs, benefits and services for the membership.  Reviews and evaluates program and benefit proposals to help ensure their effectiveness.
    • Diversity, Equity, and Inclusion – Must demonstrate an understanding of and a commitment to racial, social, and gender equity as well as openness to ideas from a variety of sources and focus on achieving “best in class” outcomes.
    • Budget and Finances – Develops annual budget in conjunction with priorities determined by the Board of Directors.  Manages revenues and expenses in accordance with established budget and ensures the preparation of accurate and timely financial statements.
    • Volunteer engagement Effectively recruit, motivate, and inspire volunteers to be creative and fruitful action. Work in concert with Board on key volunteer leader identification and training.
    • Staff Administration – Builds and maintains a staff consistent with program needs and financial resources.  Is responsible for the employment of all staff members, the assignment of their responsibilities and duties, the supervision of their work and the establishment – within the framework of the approved budget – of the terms of their employment.
    • Headquarters – As approved by the Board of Directors is responsible for the location, design and maintenance of the Chamber’s headquarters to ensure their efficient operation and professional appearance and atmosphere as the community’s “front door” for Chamber members, visitors, and the public.
    • Governing Bodies and Committee Responsibilities – Ensures staff support is provided, including the preparation of agendas, minutes and performance of duties specifically related to the following governing bodies and committees in accordance with the annual program of work:         
      • Board of Directors
      • Executive Committee
      • Chamber Foundation Board
      • Chamber Health Care Cooperative Board
      • Lubbock Chamber PAC
      • Governance or Personnel Policy Review Committees
      • Bylaws Review Committee
      • Nominating Committees
      • Other committees as assigned



    • The President and CEO must possess strong interpersonal skills, strong verbal and written communication skills, strong technology skills, financial management and analytical abilities, strong interpersonal and management skills and the ability to motivate volunteers and staff.  Additional personal qualifications and preferred knowledge, skills, and abilities are listed below.
    • He/she should have a bachelor’s degree in business administration, public administration, marketing, or related field and have completed the U.S. Chamber’s Institute of Organizational Management (IOM) program, Western Association of Chamber Executives Academy, or had similar organization development training.  Previous chamber of commerce executive experience or experience in a senior management position with a mid- or large-sized chamber is preferred, but an equivalent combination of education and experience may be substituted.  A Certified Chamber of Commerce Executive (CCE) or Association of Chamber Executives (ACE) certification is highly desirable.


    Additional Professional Qualifications

    The ideal candidate must have a proven track record of success and may come from a variety of backgrounds such as: serving as the top executive within a progressive and comparably sized chamber of commerce, or related significant business association, or economic development-focused organization; experience as a “#2” or other senior-level executive at a larger like enterprise as noted above; or an executive from a complex private or public sector entity. Significant Board interaction and experience leading large numbers of volunteers is strongly desired. Has experience working with diverse groups; promotes diversity and inclusivity programmatically.


    Preferred Knowledge, Skills and Abilities

    • Executive leadership experience – strong staff leadership and human resource development; has effectively led a complex organization.
    • Economic/business development – has worked collaboratively with established public sector delivery systems and private sector resources to effectively promote the economic development of a community or region.
    • Collaborative relationships – develops partnerships among all business sectors and public agencies.
    • Board relationships – Board development and recruitment, governance issues and Board of Director interactions.
    • Political Advocate – Worked or has experience in the practice of taking direct action to influence public policy.
    • Government relations – develops effective working relationships with elected/appointed officials and their staffs.
    • Media/public relations – effectively articulates objectives and policy positions to the media and community at large.
    • Sales orientation – ability to market and promote a regional economy and lead a sales team.
    • Fiscal management – demonstrated ability to manage financial affairs of an organization.
    • Management experience – strong staff leadership and human resource development.
    • Resource development – experience with capital campaigns, special events, dues and non-dues revenue campaigns.
    • Education and workforce – collaboration with public/private secondary, technical schools, colleges, and universities.
    • Planning – experience in developing and implementing both operational and strategic plans. Well established as a strategic thinker.
    • Varied industries – experience with diverse industries including manufacturing, technology, agriculture, services, public education, institutions of higher education, and healthcare.
    • Community/regional development – able to identify both local and regional issues and effectively manage interactions with other regional organizations to achieve common goals.
    • Small business – programmatic success of serving small business enterprises and working with entrepreneurs.
    • Membership – track record of membership development, retention, increased value and appropriate expansion.
    • Established contacts – has regional/national connections with business, government, or site selectors.
    • Volunteer organization experience – proven ability to motivate and utilize staff and volunteers.



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  • Send Resume Now Send Resume Now

    President/CEO Search Committee
    Lubbock Chamber of Commerce

    ATTN: Eddie McBride
                 tel. 806 761-7000

    Resumes will be accepted between March 22, 2021 and April 26, 2021.